September 15, 2010

Business Hours Only

So today our power went out at work... For 2 hours!!!
We have people coming in and we have no lights and no computers and no way to look up what needs to be looked up before they come in.
Funny enough the power came back on right as they pulled up into the drive... It's like they knew or something. Spooky.

So of course we have to call the power company to find out why we've got nada. I call four numbers all of which give me a busy signal. The main 1-800 number told me it was disconnected... and yes I dialed the number correctly (I'm not that blond).

So I finally find a phone number and call it and get the automated dude. And it went like this:
AD: Thank you for calling NV Energy, we're closed right now but if you call back between our regular business hours of 8-5 we'll be happy to assist you
Me: It's 10:15 am!! (mumbles as redialing)
AD: Thank you for calling...
Me: (Pushes "0")
AD: If you are calling regarding a power outage press "2"
Me: (Pushes "2")
AD: Enter your phone number for the location you are calling regarding
Me: (Enters)
AD: Enter your address for the location you are calling regarding
Me: (Enters)
AD: I'm sorry, that number and address do not exist
Me: Huh? Yes it does
AD: If you would like to call back during our regular business hours...
Me: No!!!!
AD: If you would like to leave a message for our emergency line then one of our representatives will call you back when they damn well please at their earliest convenience
Me: (Frantically pushing "0" to talk to a living person)
AD: Thank you, our representative will return your call during regular business hours and at their earliest convenience *click*
Me: But I didn't leave a call-back number!!!!!

So I officially hate Automated Dude.
Come to find out there was a huge blackout in this area and lots of citizens were mad and calling... Which explains the busy signal but why is it that the number I called sent me to Reno? I dialed the main number!!! Ugh!!!
Our power's back on and it's all good but really wtf?

Oh and just to add... Nothing, I mean nothing, is scarier than having to go potty in a huge, pitch black bathroom with only your weak cell phone light as a guide. My finger kept blocking the light and I'd jump thinking that some bathroom poo monster was going to eat me. Or my elbow hit the stall wall and I damn near ran out thinking that the serial killer fresh from his grave was trying to kill me... I totally need to lay off the scary movies... I am so lame

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